{"id":2530,"date":"2022-06-30T08:00:00","date_gmt":"2022-06-30T08:00:00","guid":{"rendered":"https:\/\/fr.venngage.com\/blog\/?p=2530"},"modified":"2022-05-25T02:09:05","modified_gmt":"2022-05-25T02:09:05","slug":"plan-amelioration-des-processus","status":"publish","type":"post","link":"https:\/\/fr.venngage.com\/blog\/plan-amelioration-des-processus\/","title":{"rendered":"Comment cr\u00e9er un plan d&#8217;am\u00e9lioration des processus [plus de 20 mod\u00e8les inclus]."},"content":{"rendered":"<p><a href=\"https:\/\/fr.venngage.com\/templates\/\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" loading=\"lazy\" class=\"aligncenter wp-image-54326 size-full lazy-loaded\" src=\"https:\/\/venngage-wordpress.s3.amazonaws.com\/uploads\/2021\/11\/Process-Improvement-Plan-Blog-Header.png\" sizes=\"(max-width: 1024px) 100vw, 1024px\" srcset=\"https:\/\/venngage-wordpress.s3.amazonaws.com\/uploads\/2021\/11\/Process-Improvement-Plan-Blog-Header.png 1024w, https:\/\/venngage-wordpress.s3.amazonaws.com\/uploads\/2021\/11\/Process-Improvement-Plan-Blog-Header-300x169.png 300w, https:\/\/venngage-wordpress.s3.amazonaws.com\/uploads\/2021\/11\/Process-Improvement-Plan-Blog-Header-768x432.png 768w, https:\/\/venngage-wordpress.s3.amazonaws.com\/uploads\/2021\/11\/Process-Improvement-Plan-Blog-Header-730x411.png 730w\" alt=\"process improvement plan\" width=\"1024\" height=\"576\" data-lazy-type=\"image\" data-src=\"https:\/\/venngage-wordpress.s3.amazonaws.com\/uploads\/2021\/11\/Process-Improvement-Plan-Blog-Header.png\" data-srcset=\"\"><noscript><img decoding=\"async\" loading=\"lazy\" class=\"aligncenter wp-image-54326 size-full\" src=\"https:\/\/venngage-wordpress.s3.amazonaws.com\/uploads\/2021\/11\/Process-Improvement-Plan-Blog-Header.png\" alt=\"process improvement plan\" width=\"1024\" height=\"576\" srcset=\"https:\/\/venngage-wordpress.s3.amazonaws.com\/uploads\/2021\/11\/Process-Improvement-Plan-Blog-Header.png 1024w, https:\/\/venngage-wordpress.s3.amazonaws.com\/uploads\/2021\/11\/Process-Improvement-Plan-Blog-Header-300x169.png 300w, https:\/\/venngage-wordpress.s3.amazonaws.com\/uploads\/2021\/11\/Process-Improvement-Plan-Blog-Header-768x432.png 768w, https:\/\/venngage-wordpress.s3.amazonaws.com\/uploads\/2021\/11\/Process-Improvement-Plan-Blog-Header-730x411.png 730w\" sizes=\"(max-width: 1024px) 100vw, 1024px\"><\/noscript><\/a><br \/>\n<span style=\"font-weight: 400;\">L&#8217;objectif de toute entreprise est de commercialiser ses produits aussi efficacement que possible afin de maximiser ses b\u00e9n\u00e9fices. Mais souvent, les processus et proc\u00e9dures impliqu\u00e9s dans la production de ces biens et services ne sont pas aussi efficaces qu&#8217;ils pourraient l&#8217;\u00eatre. C&#8217;est pourquoi la mise en place d&#8217;un solide plan d&#8217;am\u00e9lioration des processus peut garantir plus de fluidit\u00e9 et d\u2019efficacit\u00e9.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">De nombreux aspects de l&#8217;am\u00e9lioration des processus peuvent b\u00e9n\u00e9ficier d&#8217;outils de communication visuelle tels que les infographies, les pr\u00e9sentations, les cartes heuristiques, etc. <\/span><a href=\"https:\/\/venngage.com\/solutions\/training-materials\"><span style=\"font-weight: 400;\">Venngage pour les<\/span><\/a><span style=\"font-weight: 400;\"> \u00e9quipes d&#8217;<\/span><a href=\"https:\/\/venngage.com\/solutions\/training-materials\"><span style=\"font-weight: 400;\">apprentissage et de d\u00e9veloppement<\/span><\/a><span style=\"font-weight: 400;\"> permet de cr\u00e9er facilement vos propres ressources visuelles pour aider \u00e0 mettre en \u0153uvre et \u00e0 g\u00e9rer vos plans d&#8217;am\u00e9lioration des processus.<\/span><\/p>\n<p><center><a href=\"https:\/\/venngage.com\/solutions\/training-materials\"><button class=\"btn-cta\"><b>COMMENCEZ \u00c0 CR\u00c9ER GRATUITEMENT<\/b><\/button><\/a><\/center><\/p>\n<p><span style=\"font-weight: 400;\">&nbsp;<\/span><\/p>\n<h3 id=\"toc\"><b>Cliquez pour continuer :<\/b><\/h3>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"https:\/\/fr.venngage.com\/blog\/plan-amelioration-des-processus\/#process-improvement\"><span style=\"font-weight: 400;\">Quel est un exemple d&#8217;am\u00e9lioration de processus ?<\/span><\/a><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"https:\/\/fr.venngage.com\/blog\/plan-amelioration-des-processus\/#plan\"><span style=\"font-weight: 400;\">Qu&#8217;est-ce qu&#8217;un plan d&#8217;am\u00e9lioration des processus ?<\/span><\/a><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"https:\/\/fr.venngage.com\/blog\/plan-amelioration-des-processus\/#benefits\"><span style=\"font-weight: 400;\">Quels sont les avantages de l&#8217;\u00e9tablissement d&#8217;un plan d&#8217;am\u00e9lioration des processus ?<\/span><\/a><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"https:\/\/fr.venngage.com\/blog\/plan-amelioration-des-processus\/#types\"><span style=\"font-weight: 400;\">Quels sont les types les plus courants de plans d&#8217;am\u00e9lioration des processus ?<\/span><\/a><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"https:\/\/fr.venngage.com\/blog\/plan-amelioration-des-processus\/#how-to\"><span style=\"font-weight: 400;\">Comment cr\u00e9er un plan d&#8217;am\u00e9lioration des processus ?<\/span><\/a><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"https:\/\/fr.venngage.com\/blog\/plan-amelioration-des-processus\/#examples\"><span style=\"font-weight: 400;\">Exemples de plans d&#8217;am\u00e9lioration des processus<\/span><\/a><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"https:\/\/fr.venngage.com\/blog\/plan-amelioration-des-processus\/#faq\"><span style=\"font-weight: 400;\">Plan d&#8217;am\u00e9lioration des processus FAQ<\/span><\/a><\/li>\n<\/ul>\n<h2 id=\"process-improvement\"><b>Quel est un exemple d&#8217;am\u00e9lioration de processus ?<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Comme son nom l&#8217;indique, l&#8217;am\u00e9lioration des processus consiste \u00e0 identifier, analyser et am\u00e9liorer les processus d&#8217;entreprise existants qui sont souvent d\u00e9pass\u00e9s ou ne sont plus assez efficaces.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Bien que le terme soit le plus souvent utilis\u00e9 dans un contexte commercial, il peut se r\u00e9f\u00e9rer \u00e0 toute d\u00e9cision ou action visant \u00e0 am\u00e9liorer un processus, qu&#8217;il s&#8217;agisse d&#8217;un processus aussi simple que la recherche d&#8217;un itin\u00e9raire plus court pour se rendre au travail ou aussi complexe que l&#8217;am\u00e9lioration de l&#8217;ensemble du processus de service \u00e0 la client\u00e8le d&#8217;une entreprise.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Dans son contexte commercial, l&#8217;am\u00e9lioration des processus peut viser les d\u00e9penses inutiles, la mauvaise conception des bureaux, les temps d&#8217;arr\u00eat des syst\u00e8mes informatiques, le <\/span><a href=\"https:\/\/fr.venngage.com\/blog\/engagement-des-employes\/\"><span style=\"font-weight: 400;\">d\u00e9sengagement des employ\u00e9s<\/span><\/a><span style=\"font-weight: 400;\"> et bien d&#8217;autres probl\u00e8mes qui peuvent nuire \u00e0 une organisation.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">L&#8217;am\u00e9lioration des processus ne peut \u00eatre efficace sans la mise en place de politiques appropri\u00e9es de documentation des <\/span><a href=\"https:\/\/venngage.com\/blog\/process-documentation\/\"><span style=\"font-weight: 400;\">processus<\/span><\/a><span style=\"font-weight: 400;\">. Si vous n&#8217;avez pas encore document\u00e9 les processus de votre entreprise, nous pouvons vous y aider. Consultez ces <\/span><a href=\"https:\/\/venngage.com\/blog\/process-documentation-templates\/\"><span style=\"font-weight: 400;\">mod\u00e8les de documentation des processus<\/span><\/a><span style=\"font-weight: 400;\"> pour vous aider \u00e0 d\u00e9marrer.<\/span><\/p>\n<h2 id=\"plan\"><b>Qu&#8217;est-ce qu&#8217;un plan d&#8217;am\u00e9lioration des processus ?<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Un plan d&#8217;am\u00e9lioration des processus est un document qui identifie les \u00e9tapes n\u00e9cessaires pour am\u00e9liorer l&#8217;efficacit\u00e9 des processus et des proc\u00e9dures dans votre entreprise. Les plans d&#8217;am\u00e9lioration des processus utiles doivent \u00eatre suffisamment g\u00e9n\u00e9raux pour pouvoir s&#8217;appliquer \u00e0 de nombreuses fonctions de votre entreprise.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Un plan g\u00e9n\u00e9ral d&#8217;am\u00e9lioration des processus pourrait ressembler \u00e0 ceci :<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>D\u00e9finir <\/b><span style=\"font-weight: 400;\">: Identifiez les emplois, les t\u00e2ches ou les processus sp\u00e9cifiques qui sont vis\u00e9s par le plan.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Analyser <\/b><span style=\"font-weight: 400;\">: D\u00e9composer le processus ou la t\u00e2che en \u00e9tapes et identifier les points faibles du processus et les raisons de ces inefficacit\u00e9s.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Reconception <\/b><span style=\"font-weight: 400;\">: Modifier les \u00e9tapes du processus pour \u00e9liminer les points faibles.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Mettre en \u0153uvre <\/b><span style=\"font-weight: 400;\">: Mettre en place le nouveau processus.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Contr\u00f4ler <\/b><span style=\"font-weight: 400;\">: \u00c9tablr un calendrier pour mener \u00e0 nouveau cette analyse afin de d\u00e9terminer si le nouveau processus est plus efficace ou s&#8217;il n\u00e9cessite des ajustements suppl\u00e9mentaires.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">En fait, il existe plus d&#8217;un type de plan d&#8217;am\u00e9lioration des processus, que <\/span><a><span style=\"font-weight: 400;\">nous allons explorer plus en d\u00e9tail<\/span><\/a><span style=\"font-weight: 400;\">. Outre l&#8217;exemple ci-dessus, un plan d&#8217;am\u00e9lioration des processus peut \u00e9galement comporter 6 \u00e9tapes :<\/span><\/p>\n<p><a href=\"https:\/\/fr.venngage.com\/templates\/mind-maps\/business?preview=0178faa1-4585-4efa-9dc6-b7659f86f6c5\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"wp-image-54105 lazy-loaded aligncenter\" style=\"box-shadow: 0 1px 4px 0 rgb(0 0 0 \/ 10%), 0 0 6px 0 rgb(0 0 0 \/ 10%), 0 2px 2px -2px rgb(0 0 0 \/ 15%);\" src=\"https:\/\/venngage-wordpress.s3.amazonaws.com\/uploads\/2021\/11\/Process-Improvement-Plan-6-Steps-Mind-Map.png\" alt=\"process improvement plan\" width=\"700\" data-lazy-type=\"image\" data-src=\"https:\/\/venngage-wordpress.s3.amazonaws.com\/uploads\/2021\/11\/Process-Improvement-Plan-6-Steps-Mind-Map.png\"><noscript><img decoding=\"async\" src=\"https:\/\/venngage-wordpress.s3.amazonaws.com\/uploads\/2021\/11\/Process-Improvement-Plan-6-Steps-Mind-Map.png\" alt=\"process improvement plan\" class=\"wp-image-54105\" width=\"700\" style=\"box-shadow: 0 1px 4px 0 rgb(0 0 0 \/ 10%), 0 0 6px 0 rgb(0 0 0 \/ 10%), 0 2px 2px -2px rgb(0 0 0 \/ 15%);\"><\/noscript><\/a><\/p>\n<p><center><a href=\"https:\/\/fr.venngage.com\/templates\/mind-maps\/business?preview=0178faa1-4585-4efa-9dc6-b7659f86f6c5\"><button class=\"btn-cta\"><b>CR\u00c9ER CE MOD\u00c8LE<\/b><\/button><\/a><\/center><\/p>\n<p><span style=\"font-weight: 400;\">&nbsp;<\/span><\/p>\n<p><a href=\"https:\/\/fr.venngage.com\/templates\/plans\/business?preview=8dfaf8b7-a7ae-40cd-9baa-48c545b3a76f\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"wp-image-54324 lazy-loaded aligncenter\" style=\"box-shadow: 0 1px 4px 0 rgb(0 0 0 \/ 10%), 0 0 6px 0 rgb(0 0 0 \/ 10%), 0 2px 2px -2px rgb(0 0 0 \/ 15%);\" src=\"https:\/\/venngage-wordpress.s3.amazonaws.com\/uploads\/2021\/11\/Process-Improvement-Plan-6-Steps-791x1024.png\" sizes=\"(max-width: 791px) 100vw, 791px\" srcset=\"https:\/\/venngage-wordpress.s3.amazonaws.com\/uploads\/2021\/11\/Process-Improvement-Plan-6-Steps-791x1024.png 791w, https:\/\/venngage-wordpress.s3.amazonaws.com\/uploads\/2021\/11\/Process-Improvement-Plan-6-Steps-232x300.png 232w, https:\/\/venngage-wordpress.s3.amazonaws.com\/uploads\/2021\/11\/Process-Improvement-Plan-6-Steps-768x994.png 768w, https:\/\/venngage-wordpress.s3.amazonaws.com\/uploads\/2021\/11\/Process-Improvement-Plan-6-Steps-730x945.png 730w, https:\/\/venngage-wordpress.s3.amazonaws.com\/uploads\/2021\/11\/Process-Improvement-Plan-6-Steps.png 816w\" alt=\"process improvement plan\" width=\"700\" data-lazy-type=\"image\" data-src=\"https:\/\/venngage-wordpress.s3.amazonaws.com\/uploads\/2021\/11\/Process-Improvement-Plan-6-Steps-791x1024.png\" data-srcset=\"\"><noscript><img decoding=\"async\" src=\"https:\/\/venngage-wordpress.s3.amazonaws.com\/uploads\/2021\/11\/Process-Improvement-Plan-6-Steps-791x1024.png\" alt=\"process improvement plan\" class=\"wp-image-54324\" width=\"700\" style=\"box-shadow: 0 1px 4px 0 rgb(0 0 0 \/ 10%), 0 0 6px 0 rgb(0 0 0 \/ 10%), 0 2px 2px -2px rgb(0 0 0 \/ 15%);\" srcset=\"https:\/\/venngage-wordpress.s3.amazonaws.com\/uploads\/2021\/11\/Process-Improvement-Plan-6-Steps-791x1024.png 791w, https:\/\/venngage-wordpress.s3.amazonaws.com\/uploads\/2021\/11\/Process-Improvement-Plan-6-Steps-232x300.png 232w, https:\/\/venngage-wordpress.s3.amazonaws.com\/uploads\/2021\/11\/Process-Improvement-Plan-6-Steps-768x994.png 768w, https:\/\/venngage-wordpress.s3.amazonaws.com\/uploads\/2021\/11\/Process-Improvement-Plan-6-Steps-730x945.png 730w, https:\/\/venngage-wordpress.s3.amazonaws.com\/uploads\/2021\/11\/Process-Improvement-Plan-6-Steps.png 816w\" sizes=\"(max-width: 791px) 100vw, 791px\"><\/noscript><\/a><\/p>\n<p><center><a href=\"https:\/\/fr.venngage.com\/templates\/plans\/business?preview=8dfaf8b7-a7ae-40cd-9baa-48c545b3a76f\"><button class=\"btn-cta\"><b>CR\u00c9ER CE MOD\u00c8LE<\/b><\/button><\/a><\/center><\/p>\n<p><span style=\"font-weight: 400;\">&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Ou en 4 \u00e9tapes, comme celle-ci, qui est \u00e9labor\u00e9e selon le mod\u00e8le Plan-Do-Check-Act (PDCA) :<\/span><\/p>\n<p><a href=\"https:\/\/fr.venngage.com\/templates\/charts\/flow?preview=ff50fb45-3fc9-44d6-8bbd-c473a701fa8a\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"wp-image-54110 lazy-loaded aligncenter\" style=\"box-shadow: 0 1px 4px 0 rgb(0 0 0 \/ 10%), 0 0 6px 0 rgb(0 0 0 \/ 10%), 0 2px 2px -2px rgb(0 0 0 \/ 15%);\" src=\"https:\/\/venngage-wordpress.s3.amazonaws.com\/uploads\/2021\/11\/Process-Improvement-Plan-PDCA-Flowchart.png\" alt=\"process improvement plan pdca\" width=\"700\" data-lazy-type=\"image\" data-src=\"https:\/\/venngage-wordpress.s3.amazonaws.com\/uploads\/2021\/11\/Process-Improvement-Plan-PDCA-Flowchart.png\"><noscript><img decoding=\"async\" src=\"https:\/\/venngage-wordpress.s3.amazonaws.com\/uploads\/2021\/11\/Process-Improvement-Plan-PDCA-Flowchart.png\" alt=\"process improvement plan pdca\" class=\"wp-image-54110\" width=\"700\" style=\"box-shadow: 0 1px 4px 0 rgb(0 0 0 \/ 10%), 0 0 6px 0 rgb(0 0 0 \/ 10%), 0 2px 2px -2px rgb(0 0 0 \/ 15%);\"><\/noscript><\/a><\/p>\n<p><center><a href=\"https:\/\/fr.venngage.com\/templates\/charts\/flow?preview=ff50fb45-3fc9-44d6-8bbd-c473a701fa8a\"><button class=\"btn-cta\"><b>CR\u00c9ER CE MOD\u00c8LE<\/b><\/button><\/a><\/center><\/p>\n<p><span style=\"font-weight: 400;\">&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Ces \u00e9tapes sont, bien entendu, tr\u00e8s simplifi\u00e9es, et certains plans d&#8217;am\u00e9lioration des processus n\u00e9cessiteront des mois ou des ann\u00e9es de changements au niveau des proc\u00e9dures, des pratiques d&#8217;embauche, de la formation, des syst\u00e8mes, des logiciels, etc.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Par exemple, un plan d&#8217;am\u00e9lioration des processus pour une entreprise dont les employ\u00e9s ne disposent pas d&#8217;un ensemble de comp\u00e9tences sp\u00e9cifiques peut signifier l&#8217;embauche de nouveaux employ\u00e9s et la formation du personnel existant. Dans des cas comme celui-ci, d&#8217;autres outils comme les <\/span><a href=\"https:\/\/venngage.com\/blog\/employee-development-plan\/\"><span style=\"font-weight: 400;\">plans de d\u00e9veloppement individuels<\/span><\/a><span style=\"font-weight: 400;\"> peuvent \u00eatre utiles.<\/span><\/p>\n<p><a href=\"https:\/\/fr.venngage.com\/templates\/infographics\/healthcare-individual-development-plan-process-infographic-c88a097d-e12a-48f3-9b68-657958600fbf\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"wp-image-51187 lazy-loaded aligncenter\" style=\"box-shadow: 0 1px 4px 0 rgb(0 0 0 \/ 10%), 0 0 6px 0 rgb(0 0 0 \/ 10%), 0 2px 2px -2px rgb(0 0 0 \/ 15%);\" src=\"https:\/\/venngage-wordpress.s3.amazonaws.com\/uploads\/2021\/09\/c88a097d-e12a-48f3-9b68-657958600fbf.png\" alt=\"process improvement plan\" width=\"700\" data-lazy-type=\"image\" data-src=\"https:\/\/venngage-wordpress.s3.amazonaws.com\/uploads\/2021\/09\/c88a097d-e12a-48f3-9b68-657958600fbf.png\"><noscript><img decoding=\"async\" src=\"https:\/\/venngage-wordpress.s3.amazonaws.com\/uploads\/2021\/09\/c88a097d-e12a-48f3-9b68-657958600fbf.png\" alt=\"process improvement plan\" class=\"wp-image-51187\" width=\"700\" style=\"box-shadow: 0 1px 4px 0 rgb(0 0 0 \/ 10%), 0 0 6px 0 rgb(0 0 0 \/ 10%), 0 2px 2px -2px rgb(0 0 0 \/ 15%);\"><\/noscript><\/a><\/p>\n<p><center><a href=\"https:\/\/fr.venngage.com\/templates\/infographics\/healthcare-individual-development-plan-process-infographic-c88a097d-e12a-48f3-9b68-657958600fbf\"><button class=\"btn-cta\"><b>CR\u00c9ER CE MOD\u00c8LE<\/b><\/button><\/a><\/center><\/p>\n<p><span style=\"font-weight: 400;\">&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Ce plan de d\u00e9veloppement individuel con\u00e7u pour les travailleurs de la sant\u00e9 est un bon exemple de la fa\u00e7on dont les plans d&#8217;am\u00e9lioration des processus peuvent se ramifier dans d&#8217;autres domaines.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Et une fois le nouveau processus mis en place, il est important de le communiquer efficacement \u00e0 l&#8217;\u00e9quipe. Cela peut se faire par le biais d&#8217;une <\/span><a href=\"https:\/\/fr.venngage.com\/blog\/processus-de-infographies-modeles\/\"><span style=\"font-weight: 400;\">infographie du processus<\/span><\/a><span style=\"font-weight: 400;\">, d&#8217;une <\/span><a href=\"https:\/\/fr.venngage.com\/blog\/frise-chronologique-guide-debutants\/\"><span style=\"font-weight: 400;\">chronologie<\/span><\/a><span style=\"font-weight: 400;\">, d&#8217;une carte mentale ou d&#8217;autres types de <\/span><a href=\"https:\/\/fr.venngage.com\/blog\/communication-visuelle\/\"><span style=\"font-weight: 400;\">communication visuelle<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Personnalisez ce plan de communication de projet pour aider \u00e0 rationaliser les canaux de communication entre les \u00e9quipes travaillant sur le m\u00eame projet :<\/span><\/p>\n<p><a href=\"https:\/\/fr.venngage.com\/templates\/plans\/simple-project-management-communication-plan-8f14ff72-73f2-491e-8e49-7dac8c5d0929\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"wp-image-54320 lazy-loaded aligncenter\" style=\"box-shadow: 0 1px 4px 0 rgb(0 0 0 \/ 10%), 0 0 6px 0 rgb(0 0 0 \/ 10%), 0 2px 2px -2px rgb(0 0 0 \/ 15%);\" src=\"https:\/\/venngage-wordpress.s3.amazonaws.com\/uploads\/2021\/11\/Process-Improvement-Plan-Project-Communication-791x1024.png\" sizes=\"(max-width: 791px) 100vw, 791px\" srcset=\"https:\/\/venngage-wordpress.s3.amazonaws.com\/uploads\/2021\/11\/Process-Improvement-Plan-Project-Communication-791x1024.png 791w, https:\/\/venngage-wordpress.s3.amazonaws.com\/uploads\/2021\/11\/Process-Improvement-Plan-Project-Communication-232x300.png 232w, https:\/\/venngage-wordpress.s3.amazonaws.com\/uploads\/2021\/11\/Process-Improvement-Plan-Project-Communication-768x994.png 768w, https:\/\/venngage-wordpress.s3.amazonaws.com\/uploads\/2021\/11\/Process-Improvement-Plan-Project-Communication-730x945.png 730w, https:\/\/venngage-wordpress.s3.amazonaws.com\/uploads\/2021\/11\/Process-Improvement-Plan-Project-Communication.png 816w\" alt=\"project communication plan\" width=\"700\" data-lazy-type=\"image\" data-src=\"https:\/\/venngage-wordpress.s3.amazonaws.com\/uploads\/2021\/11\/Process-Improvement-Plan-Project-Communication-791x1024.png\" data-srcset=\"\"><noscript><img decoding=\"async\" src=\"https:\/\/venngage-wordpress.s3.amazonaws.com\/uploads\/2021\/11\/Process-Improvement-Plan-Project-Communication-791x1024.png\" alt=\"project communication plan\" class=\"wp-image-54320\" width=\"700\" style=\"box-shadow: 0 1px 4px 0 rgb(0 0 0 \/ 10%), 0 0 6px 0 rgb(0 0 0 \/ 10%), 0 2px 2px -2px rgb(0 0 0 \/ 15%);\" srcset=\"https:\/\/venngage-wordpress.s3.amazonaws.com\/uploads\/2021\/11\/Process-Improvement-Plan-Project-Communication-791x1024.png 791w, https:\/\/venngage-wordpress.s3.amazonaws.com\/uploads\/2021\/11\/Process-Improvement-Plan-Project-Communication-232x300.png 232w, https:\/\/venngage-wordpress.s3.amazonaws.com\/uploads\/2021\/11\/Process-Improvement-Plan-Project-Communication-768x994.png 768w, https:\/\/venngage-wordpress.s3.amazonaws.com\/uploads\/2021\/11\/Process-Improvement-Plan-Project-Communication-730x945.png 730w, https:\/\/venngage-wordpress.s3.amazonaws.com\/uploads\/2021\/11\/Process-Improvement-Plan-Project-Communication.png 816w\" sizes=\"(max-width: 791px) 100vw, 791px\"><\/noscript><\/a><\/p>\n<p><center><a href=\"https:\/\/fr.venngage.com\/templates\/plans\/simple-project-management-communication-plan-8f14ff72-73f2-491e-8e49-7dac8c5d0929\"><button class=\"btn-cta\"><b>CR\u00c9ER CE MOD\u00c8LE<\/b><\/button><\/a><\/center><\/p>\n<p><span style=\"font-weight: 400;\">&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Autre exemple de plan d&#8217;am\u00e9lioration des processus, ce plan de soins infirmiers est utilis\u00e9 uniquement dans un \u00e9tablissement de sant\u00e9. Il pourrait \u00eatre utilis\u00e9 pour illustrer un nouveau plan visant \u00e0 combler les lacunes en mati\u00e8re de communication et de soins aux patients. Mais vous pouvez utiliser le processus sugg\u00e9r\u00e9 dans ce plan et l&#8217;appliquer \u00e0 n&#8217;importe quel secteur.<\/span><\/p>\n<p><a href=\"https:\/\/fr.venngage.com\/templates\/infographics\/process?preview=2298fe21-4e5f-432f-ace1-c594e201fb5a\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"wp-image-51183 lazy-loaded aligncenter\" style=\"box-shadow: 0 1px 4px 0 rgb(0 0 0 \/ 10%), 0 0 6px 0 rgb(0 0 0 \/ 10%), 0 2px 2px -2px rgb(0 0 0 \/ 15%);\" src=\"https:\/\/venngage-wordpress.s3.amazonaws.com\/uploads\/2021\/09\/2298fe21-4e5f-432f-ace1-c594e201fb5a.png\" alt=\"process improvement plan nursing teaching plan\" width=\"700\" data-lazy-type=\"image\" data-src=\"https:\/\/venngage-wordpress.s3.amazonaws.com\/uploads\/2021\/09\/2298fe21-4e5f-432f-ace1-c594e201fb5a.png\"><noscript><img decoding=\"async\" src=\"https:\/\/venngage-wordpress.s3.amazonaws.com\/uploads\/2021\/09\/2298fe21-4e5f-432f-ace1-c594e201fb5a.png\" alt=\"process improvement plan nursing teaching plan\" class=\"wp-image-51183\" width=\"700\" style=\"box-shadow: 0 1px 4px 0 rgb(0 0 0 \/ 10%), 0 0 6px 0 rgb(0 0 0 \/ 10%), 0 2px 2px -2px rgb(0 0 0 \/ 15%);\"><\/noscript><\/a><\/p>\n<p><center><a href=\"https:\/\/fr.venngage.com\/templates\/infographics\/process?preview=2298fe21-4e5f-432f-ace1-c594e201fb5a\"><button class=\"btn-cta\"><b>CR\u00c9ER CE MOD\u00c8LE<\/b><\/button><\/a><\/center><\/p>\n<p><span style=\"font-weight: 400;\">&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Cette infographie sur le processus de conception cr\u00e9ative serait un moyen id\u00e9al de partager avec une \u00e9quipe cr\u00e9ative une nouvelle m\u00e9thode propos\u00e9e pour accompagner les clients dans le processus de conception. Envisagez d&#8217;attribuer un code couleur aux \u00e9tapes nouvelles ou r\u00e9vis\u00e9es si vous cr\u00e9ez une pi\u00e8ce comme celle-ci pour partager un processus d&#8217;entreprise r\u00e9vis\u00e9.<\/span><\/p>\n<p><a href=\"https:\/\/fr.venngage.com\/templates\/infographics\/creative-design-process-e5292978-0d13-40d6-95bc-c7f0366bee04\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"wp-image-51189 lazy-loaded aligncenter\" style=\"box-shadow: 0 1px 4px 0 rgb(0 0 0 \/ 10%), 0 0 6px 0 rgb(0 0 0 \/ 10%), 0 2px 2px -2px rgb(0 0 0 \/ 15%);\" src=\"https:\/\/venngage-wordpress.s3.amazonaws.com\/uploads\/2021\/09\/e5292978-0d13-40d6-95bc-c7f0366bee04.png\" alt=\"process improvement plan\" width=\"700\" data-lazy-type=\"image\" data-src=\"https:\/\/venngage-wordpress.s3.amazonaws.com\/uploads\/2021\/09\/e5292978-0d13-40d6-95bc-c7f0366bee04.png\"><noscript><img decoding=\"async\" src=\"https:\/\/venngage-wordpress.s3.amazonaws.com\/uploads\/2021\/09\/e5292978-0d13-40d6-95bc-c7f0366bee04.png\" alt=\"process improvement plan\" class=\"wp-image-51189\" width=\"700\" style=\"box-shadow: 0 1px 4px 0 rgb(0 0 0 \/ 10%), 0 0 6px 0 rgb(0 0 0 \/ 10%), 0 2px 2px -2px rgb(0 0 0 \/ 15%);\"><\/noscript><\/a><\/p>\n<p><center><a href=\"https:\/\/fr.venngage.com\/templates\/infographics\/creative-design-process-e5292978-0d13-40d6-95bc-c7f0366bee04\"><button class=\"btn-cta\"><b>CR\u00c9ER CE MOD\u00c8LE<\/b><\/button><\/a><\/center><\/p>\n<p><span style=\"font-weight: 400;\">&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Personnalisez cette carte mentale de plan d&#8217;action une fois que vous avez \u00e9tabli un nouveau processus afin que les membres de l&#8217;\u00e9quipe voient les \u00e9tapes de leurs t\u00e2ches tout en gardant \u00e0 l&#8217;esprit les objectifs principaux.<\/span><\/p>\n<p><a href=\"https:\/\/fr.venngage.com\/templates\/mind-maps\/company-action-plan-mind-map-b4ba7765-62de-4f1d-9249-67d2ffff56ae\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"wp-image-54321 lazy-loaded aligncenter\" style=\"box-shadow: 0 1px 4px 0 rgb(0 0 0 \/ 10%), 0 0 6px 0 rgb(0 0 0 \/ 10%), 0 2px 2px -2px rgb(0 0 0 \/ 15%);\" src=\"https:\/\/venngage-wordpress.s3.amazonaws.com\/uploads\/2021\/11\/Process-Improvement-Plan-Company-Action-Plan-Mind-Map-1024x791.png\" sizes=\"(max-width: 1024px) 100vw, 1024px\" srcset=\"https:\/\/venngage-wordpress.s3.amazonaws.com\/uploads\/2021\/11\/Process-Improvement-Plan-Company-Action-Plan-Mind-Map-1024x791.png 1024w, https:\/\/venngage-wordpress.s3.amazonaws.com\/uploads\/2021\/11\/Process-Improvement-Plan-Company-Action-Plan-Mind-Map-300x232.png 300w, https:\/\/venngage-wordpress.s3.amazonaws.com\/uploads\/2021\/11\/Process-Improvement-Plan-Company-Action-Plan-Mind-Map-768x593.png 768w, https:\/\/venngage-wordpress.s3.amazonaws.com\/uploads\/2021\/11\/Process-Improvement-Plan-Company-Action-Plan-Mind-Map-730x564.png 730w, https:\/\/venngage-wordpress.s3.amazonaws.com\/uploads\/2021\/11\/Process-Improvement-Plan-Company-Action-Plan-Mind-Map.png 1056w\" alt=\"process improvement company action mind map\" width=\"700\" data-lazy-type=\"image\" data-src=\"https:\/\/venngage-wordpress.s3.amazonaws.com\/uploads\/2021\/11\/Process-Improvement-Plan-Company-Action-Plan-Mind-Map-1024x791.png\" data-srcset=\"\"><noscript><img decoding=\"async\" src=\"https:\/\/venngage-wordpress.s3.amazonaws.com\/uploads\/2021\/11\/Process-Improvement-Plan-Company-Action-Plan-Mind-Map-1024x791.png\" alt=\"process improvement company action mind map\" class=\"wp-image-54321\" width=\"700\" style=\"box-shadow: 0 1px 4px 0 rgb(0 0 0 \/ 10%), 0 0 6px 0 rgb(0 0 0 \/ 10%), 0 2px 2px -2px rgb(0 0 0 \/ 15%);\" srcset=\"https:\/\/venngage-wordpress.s3.amazonaws.com\/uploads\/2021\/11\/Process-Improvement-Plan-Company-Action-Plan-Mind-Map-1024x791.png 1024w, https:\/\/venngage-wordpress.s3.amazonaws.com\/uploads\/2021\/11\/Process-Improvement-Plan-Company-Action-Plan-Mind-Map-300x232.png 300w, https:\/\/venngage-wordpress.s3.amazonaws.com\/uploads\/2021\/11\/Process-Improvement-Plan-Company-Action-Plan-Mind-Map-768x593.png 768w, https:\/\/venngage-wordpress.s3.amazonaws.com\/uploads\/2021\/11\/Process-Improvement-Plan-Company-Action-Plan-Mind-Map-730x564.png 730w, https:\/\/venngage-wordpress.s3.amazonaws.com\/uploads\/2021\/11\/Process-Improvement-Plan-Company-Action-Plan-Mind-Map.png 1056w\" sizes=\"(max-width: 1024px) 100vw, 1024px\"><\/noscript><\/a><\/p>\n<p><center><a href=\"https:\/\/fr.venngage.com\/templates\/mind-maps\/company-action-plan-mind-map-b4ba7765-62de-4f1d-9249-67d2ffff56ae\"><button class=\"btn-cta\"><b>CR\u00c9ER CE MOD\u00c8LE<\/b><\/button><\/a><\/center><\/p>\n<p><span style=\"font-weight: 400;\">&nbsp;<\/span><\/p>\n<p><a href=\"https:\/\/fr.venngage.com\/blog\/plan-amelioration-des-processus\/#toc\"><b>Retour \u00e0 la table des mati\u00e8res<\/b><\/a><\/p>\n<h2 id=\"benefits\"><b>Quels sont les avantages de l&#8217;\u00e9tablissement d&#8217;un plan d&#8217;am\u00e9lioration des processus ?<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Il y a de nombreux avantages \u00e0 se plonger dans un plan d&#8217;am\u00e9lioration des processus dans votre organisation, et le plus \u00e9vident et le plus important est d&#8217;am\u00e9liorer l&#8217;efficacit\u00e9 globale de votre entreprise. Cela peut rendre l&#8217;entreprise plus rentable \u00e0 long terme. Mais les avantages ne s&#8217;arr\u00eatent pas l\u00e0.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Les principaux avantages d&#8217;un plan d&#8217;am\u00e9lioration des processus sont les suivants :<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>La satisfaction des employ\u00e9s <\/b><span style=\"font-weight: 400;\">: Des travailleurs plus productifs rapportent plus d&#8217;argent \u00e0 l&#8217;entreprise au fil du temps, mais ils ont aussi le sentiment d&#8217;avoir accompli quelque chose et de s&#8217;\u00eatre am\u00e9lior\u00e9s.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>La satisfaction du client <\/b><span style=\"font-weight: 400;\">: De nombreux plans d&#8217;am\u00e9lioration des processus ciblent les t\u00e2ches qui sont en contact avec les clients, et s&#8217;assurer que vos clients sont satisfaits est crucial pour toute organisation.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>L&#8217;agilit\u00e9 <\/b><span style=\"font-weight: 400;\">: Le paysage \u00e9conomique est en constante \u00e9volution. La mise en place d&#8217;une strat\u00e9gie d&#8217;am\u00e9lioration des processus permettra \u00e0 votre organisation de faire face aux perturbations futures.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>La s\u00e9curit\u00e9 <\/b><span style=\"font-weight: 400;\">: Des processus efficaces contribuent \u00e0 r\u00e9duire les accidents du travail et les l\u00e9sions dues au stress r\u00e9p\u00e9titif, et l&#8217;examen des activit\u00e9s physiques que les employ\u00e9s effectuent dans le cadre de leur travail peut contribuer \u00e0 les rendre globalement plus s\u00fbrs.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Modernisation <\/b><span style=\"font-weight: 400;\">: Les organisations qui r\u00e9sistent \u00e0 la technologie ne survivront probablement pas longtemps, et les plans d&#8217;am\u00e9lioration des processus sont id\u00e9aux pour adapter les nouvelles technologies aux flux de travail de votre entreprise.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>L&#8217;innovation <\/b><span style=\"font-weight: 400;\">: Dans toute entreprise, il y a des choses que vous faites parce que c&#8217;est ainsi que vous les avez toujours faites. Mais d\u00e9composer ces processus pour voir comment ils fonctionnent est l&#8217;un des meilleurs moyens de faire na\u00eetre une nouvelle id\u00e9e et de cr\u00e9er de l&#8217;innovation dans votre organisation.<\/span><\/li>\n<\/ul>\n<p><a href=\"https:\/\/fr.venngage.com\/blog\/plan-amelioration-des-processus\/#toc\"><b>Retour \u00e0 la table des mati\u00e8res<\/b><\/a><\/p>\n<h2 id=\"types\"><b>Quels sont les types les plus courants de plans d&#8217;am\u00e9lioration des processus ?<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Il existe plusieurs m\u00e9thodes populaires d&#8217;am\u00e9lioration des processus que vous pouvez envisager d&#8217;int\u00e9grer dans vos plans d&#8217;am\u00e9lioration des processus. Certaines de ces m\u00e9thodes sont utilis\u00e9es dans les plus grandes entreprises du monde.<\/span><\/p>\n<h3><b>Six Sigma<\/b><\/h3>\n<p><a href=\"https:\/\/fr.venngage.com\/templates\/mind-maps\/business?preview=8efe5f2d-605d-4368-8874-72acb1b2eb59\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"wp-image-54098 lazy-loaded aligncenter\" style=\"box-shadow: 0 1px 4px 0 rgb(0 0 0 \/ 10%), 0 0 6px 0 rgb(0 0 0 \/ 10%), 0 2px 2px -2px rgb(0 0 0 \/ 15%);\" src=\"https:\/\/venngage-wordpress.s3.amazonaws.com\/uploads\/2021\/11\/Process-Improvement-Plan-Six-Sigma.png\" alt=\"process improvement plan lean six sigma\" width=\"700\" data-lazy-type=\"image\" data-src=\"https:\/\/venngage-wordpress.s3.amazonaws.com\/uploads\/2021\/11\/Process-Improvement-Plan-Six-Sigma.png\"><noscript><img decoding=\"async\" src=\"https:\/\/venngage-wordpress.s3.amazonaws.com\/uploads\/2021\/11\/Process-Improvement-Plan-Six-Sigma.png\" alt=\"process improvement plan lean six sigma\" class=\"wp-image-54098\" width=\"700\" style=\"box-shadow: 0 1px 4px 0 rgb(0 0 0 \/ 10%), 0 0 6px 0 rgb(0 0 0 \/ 10%), 0 2px 2px -2px rgb(0 0 0 \/ 15%);\"><\/noscript><\/a><\/p>\n<p><center><a href=\"https:\/\/fr.venngage.com\/templates\/mind-maps\/business?preview=8efe5f2d-605d-4368-8874-72acb1b2eb59\"><button class=\"btn-cta\"><b>CR\u00c9ER CE MOD\u00c8LE<\/b><\/button><\/a><\/center><\/p>\n<p><span style=\"font-weight: 400;\">&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">M\u00e9thode de contr\u00f4le de la qualit\u00e9 mise au point par un ing\u00e9nieur de Motorola, Six Sigma est devenu un ph\u00e9nom\u00e8ne mondial, et la certification Six Sigma est tr\u00e8s recherch\u00e9e dans de nombreux secteurs. Six Sigma d\u00e9crit <\/span><a href=\"https:\/\/www.villanovau.com\/resources\/six-sigma\/six-sigma-methodology-dmaic\/\"><span style=\"font-weight: 400;\">cinq \u00e9tapes<\/span><\/a><span style=\"font-weight: 400;\"> pour am\u00e9liorer les pratiques commerciales existantes, abr\u00e9g\u00e9es en DMAIC :<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">D\u00e9finir<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Mesurer<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Analyser<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Am\u00e9liorer<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Contr\u00f4ler<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Voici comment doit se pr\u00e9senter un plan d&#8217;am\u00e9lioration des processus lorsqu&#8217;on utilise la m\u00e9thode Six Sigma :<\/span><\/p>\n<p><a href=\"https:\/\/fr.venngage.com\/templates\/charts\/flow?preview=48f8d231-6a05-414e-ad40-9dc33a2e653e\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"wp-image-54099 lazy-loaded aligncenter\" style=\"box-shadow: 0 1px 4px 0 rgb(0 0 0 \/ 10%), 0 0 6px 0 rgb(0 0 0 \/ 10%), 0 2px 2px -2px rgb(0 0 0 \/ 15%);\" src=\"https:\/\/venngage-wordpress.s3.amazonaws.com\/uploads\/2021\/11\/Process-Improvement-Plan-Six-Sigma-Flowchart.png\" alt=\"process improvement lean six sigma flowchart\" width=\"700\" data-lazy-type=\"image\" data-src=\"https:\/\/venngage-wordpress.s3.amazonaws.com\/uploads\/2021\/11\/Process-Improvement-Plan-Six-Sigma-Flowchart.png\"><noscript><img decoding=\"async\" src=\"https:\/\/venngage-wordpress.s3.amazonaws.com\/uploads\/2021\/11\/Process-Improvement-Plan-Six-Sigma-Flowchart.png\" alt=\"process improvement lean six sigma flowchart\" class=\"wp-image-54099\" width=\"700\" style=\"box-shadow: 0 1px 4px 0 rgb(0 0 0 \/ 10%), 0 0 6px 0 rgb(0 0 0 \/ 10%), 0 2px 2px -2px rgb(0 0 0 \/ 15%);\"><\/noscript><\/a><\/p>\n<p><center><a href=\"https:\/\/fr.venngage.com\/templates\/charts\/flow?preview=48f8d231-6a05-414e-ad40-9dc33a2e653e\"><button class=\"btn-cta\"><b>CR\u00c9ER CE MOD\u00c8LE<\/b><\/button><\/a><\/center><\/p>\n<p><span style=\"font-weight: 400;\">&nbsp;<\/span><\/p>\n<h3><b>Lean &amp; Lean Six Sigma<\/b><\/h3>\n<p><a href=\"https:\/\/www.lean.org\/whatslean\/principles.cfm\"><span style=\"font-weight: 400;\">Le Lean<\/span><\/a><span style=\"font-weight: 400;\"> est traditionnellement utilis\u00e9 par les entreprises manufacturi\u00e8res, mais ses principes sont utiles dans tous les secteurs. Comme son nom l&#8217;indique, les plans d&#8217;am\u00e9lioration des processus Lean se concentrent sur la r\u00e9duction des d\u00e9chets. En particulier, le Lean vise \u00e0 \u00e9liminer toute activit\u00e9 qui n&#8217;apporte pas de valeur ajout\u00e9e \u00e0 l&#8217;utilisateur final du bien ou du service. Les \u00e9tapes sont les suivantes :<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Identifier la valeur<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Cartographie de la cha\u00eene de valeur<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Cr\u00e9er un flux<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u00c9tablir la traction<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Rechercher la perfection<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Lean Six Sigma est l&#8217;hybride de ces deux m\u00e9thodes. Il aide les organisations \u00e0 am\u00e9liorer les processus gr\u00e2ce \u00e0 la m\u00e9thode DMAIC tout en \u00e9liminant les gaspillages.<\/span><\/p>\n<h3><b>Gestion de la qualit\u00e9 totale (TQM)<\/b><\/h3>\n<p><a href=\"https:\/\/fr.venngage.com\/templates\/mind-maps\/business?preview=cc0650ce-60e0-419b-943c-36a6c5aeeca6\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"wp-image-54094 lazy-loaded aligncenter\" style=\"box-shadow: 0 1px 4px 0 rgb(0 0 0 \/ 10%), 0 0 6px 0 rgb(0 0 0 \/ 10%), 0 2px 2px -2px rgb(0 0 0 \/ 15%);\" src=\"https:\/\/venngage-wordpress.s3.amazonaws.com\/uploads\/2021\/11\/Process-Improvement-Plan-TOM.png\" alt=\"process improvement plan\" width=\"700\" data-lazy-type=\"image\" data-src=\"https:\/\/venngage-wordpress.s3.amazonaws.com\/uploads\/2021\/11\/Process-Improvement-Plan-TOM.png\"><noscript><img decoding=\"async\" src=\"https:\/\/venngage-wordpress.s3.amazonaws.com\/uploads\/2021\/11\/Process-Improvement-Plan-TOM.png\" alt=\"process improvement plan\" class=\"wp-image-54094\" width=\"700\" style=\"box-shadow: 0 1px 4px 0 rgb(0 0 0 \/ 10%), 0 0 6px 0 rgb(0 0 0 \/ 10%), 0 2px 2px -2px rgb(0 0 0 \/ 15%);\"><\/noscript><\/a><\/p>\n<p><center><a href=\"https:\/\/fr.venngage.com\/templates\/mind-maps\/business?preview=cc0650ce-60e0-419b-943c-36a6c5aeeca6\"><button class=\"btn-cta\"><b>CR\u00c9ER CE MOD\u00c8LE<\/b><\/button><\/a><\/center><\/p>\n<p><span style=\"font-weight: 400;\">&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">La gestion de la qualit\u00e9 totale (TQM) a connu son heure de gloire dans les ann\u00e9es 1980 et au d\u00e9but des ann\u00e9es 1990, avant l&#8217;av\u00e8nement de Lean et Six Sigma, mais ses principaux objectifs sont toujours valables aujourd&#8217;hui. Les plans de d\u00e9veloppement de processus TQM se concentrent principalement sur le contr\u00f4le de la qualit\u00e9, en veillant \u00e0 ce que la production de l&#8217;entreprise soit de la meilleure qualit\u00e9 possible et en d\u00e9terminant les moyens d&#8217;am\u00e9liorer encore la production.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Le TQM ne comporte pas d&#8217;\u00e9tapes comme la plupart des autres m\u00e9thodes d&#8217;am\u00e9lioration des processus. Elle se concentre plut\u00f4t sur les <\/span><a href=\"https:\/\/asq.org\/quality-resources\/total-quality-management\"><span style=\"font-weight: 400;\">principes<\/span><\/a><span style=\"font-weight: 400;\"> qui devraient guider une organisation ayant une mentalit\u00e9 TQM :<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Ax\u00e9 sur le client<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Participation totale des employ\u00e9s<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Centr\u00e9 sur le processus<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Int\u00e9gration compl\u00e8te de l&#8217;\u00e9quipe<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Strat\u00e9gique et syst\u00e9mique<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Continu<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Des d\u00e9cisions fond\u00e9es sur des donn\u00e9es<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Une communication constante<\/span><\/li>\n<\/ul>\n<h3><b>Plan-Do-Check-Act (PDCA)<\/b><\/h3>\n<p><a href=\"https:\/\/fr.venngage.com\/templates\/mind-maps\/business?preview=b8a6d19c-83e1-48a8-a243-6538179ef7f1\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"wp-image-54101 lazy-loaded aligncenter\" style=\"box-shadow: 0 1px 4px 0 rgb(0 0 0 \/ 10%), 0 0 6px 0 rgb(0 0 0 \/ 10%), 0 2px 2px -2px rgb(0 0 0 \/ 15%);\" src=\"https:\/\/venngage-wordpress.s3.amazonaws.com\/uploads\/2021\/11\/Process-Improvement-Plan-PDCA-Mind-Map.png\" alt=\"process improvement plan pdca\" width=\"700\" data-lazy-type=\"image\" data-src=\"https:\/\/venngage-wordpress.s3.amazonaws.com\/uploads\/2021\/11\/Process-Improvement-Plan-PDCA-Mind-Map.png\"><noscript><img decoding=\"async\" src=\"https:\/\/venngage-wordpress.s3.amazonaws.com\/uploads\/2021\/11\/Process-Improvement-Plan-PDCA-Mind-Map.png\" alt=\"process improvement plan pdca\" class=\"wp-image-54101\" width=\"700\" style=\"box-shadow: 0 1px 4px 0 rgb(0 0 0 \/ 10%), 0 0 6px 0 rgb(0 0 0 \/ 10%), 0 2px 2px -2px rgb(0 0 0 \/ 15%);\"><\/noscript><\/a><\/p>\n<p><center><a href=\"https:\/\/fr.venngage.com\/templates\/mind-maps\/business?preview=b8a6d19c-83e1-48a8-a243-6538179ef7f1\"><button class=\"btn-cta\"><b>CR\u00c9ER CE MOD\u00c8LE<\/b><\/button><\/a><\/center><\/p>\n<p><span style=\"font-weight: 400;\">&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Plan-Do-Check-Act (PDCA) est un cycle de gestion du changement continu qui a \u00e9t\u00e9 \u00e9tabli pour la premi\u00e8re fois par l&#8217;ing\u00e9nieur et consultant en gestion W. Edwards Deming dans les ann\u00e9es 1950. \u00c0 l&#8217;\u00e9poque, il s&#8217;agissait d&#8217;une <\/span><a href=\"https:\/\/www.praxisframework.org\/files\/pdsa-history-ron-moen.pdf\"><span style=\"font-weight: 400;\">roue de Deming<\/span><\/a><span style=\"font-weight: 400;\">, qui a ensuite \u00e9t\u00e9 modifi\u00e9e par des ing\u00e9nieurs japonais pour aboutir \u00e0 sa d\u00e9finition actuelle.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Les \u00e9tapes du PDCA sont \u00e9videntes :<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Plan<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Ex\u00e9cution<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">V\u00e9rificaion<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Action<\/span><\/li>\n<\/ul>\n<p><a href=\"https:\/\/fr.venngage.com\/blog\/plan-amelioration-des-processus\/#toc\"><b>Retour \u00e0 la table des mati\u00e8res<\/b><\/a><\/p>\n<h2 id=\"how-to\"><b>Comment cr\u00e9er un plan d&#8217;am\u00e9lioration des processus ?<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Le changement n&#8217;est pas facile, et il peut \u00eatre difficile pour les entreprises de d\u00e9terminer ce qu&#8217;elles font mal et comment y rem\u00e9dier. C&#8217;est pourquoi l&#8217;\u00e9tablissement d&#8217;un cadre pour le plan d&#8217;am\u00e9lioration des processus peut vous aider \u00e0 prendre des d\u00e9cisions fond\u00e9es sur des faits quant \u00e0 la mani\u00e8re d&#8217;am\u00e9liorer votre organisation.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">En suivant les \u00e9tapes d\u00e9crites pr\u00e9c\u00e9demment, explorons un hypoth\u00e9tique plan d&#8217;am\u00e9lioration des processus pour un cabinet m\u00e9dical qui re\u00e7oit constamment des plaintes de patients concernant le nombre de formulaires qu&#8217;ils doivent remplir.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>D\u00e9finir <\/b><span style=\"font-weight: 400;\">: Combien d&#8217;infirmi\u00e8res, de techniciens, de m\u00e9decins, de r\u00e9ceptionnistes et d&#8217;autres employ\u00e9s donnent aux patients des formulaires \u00e0 remplir ?<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Analyser <\/b><span style=\"font-weight: 400;\">: Notez les \u00e9tapes de la remise des formulaires aux patients ; faites-le pour chaque personne dont le travail consiste \u00e0 remettre des formulaires aux patients. Indiquez le nom de chaque formulaire et d\u00e9terminez s&#8217;il y a des doublons, s&#8217;ils pourraient \u00eatre condens\u00e9s ou s&#8217;ils pourraient \u00eatre remis aux patients \u00e0 un autre moment.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Refonte <\/b><span style=\"font-weight: 400;\">: \u00c9laborez un nouveau plan pour que les patients remplissent les formulaires en question, qui garantisse que le cabinet m\u00e9dical dispose des informations dont il a besoin et respecte toutes les mesures de conformit\u00e9 et de confidentialit\u00e9 requises. Il peut s&#8217;agir d&#8217;exiger des patients qu&#8217;ils remplissent les formulaires avant d&#8217;arriver \u00e0 leur rendez-vous, de cr\u00e9er une application que les patients peuvent utiliser pour g\u00e9rer leurs dossiers \u00e9lectroniquement, de fournir les formulaires au d\u00e9but ou \u00e0 la fin de leur visite et de leur offrir un espace priv\u00e9 et confortable pour les remplir.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Mettre en \u0153uvre <\/b><span style=\"font-weight: 400;\">: Informez les patients du nouveau processus et assurez-vous que les employ\u00e9s sont form\u00e9s \u00e0 cet effet.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Contr\u00f4ler <\/b><span style=\"font-weight: 400;\">: \u00c9tablir un calendrier pour demander l&#8217;avis des patients sur la fluidit\u00e9 du processus d&#8217;enregistrement, et identifiez les lacunes ou les blocages qui subsistent.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Personnalisez ce mod\u00e8le de plan d&#8217;am\u00e9lioration des processus pour refl\u00e9ter l&#8217;exemple ci-dessus :<\/span><\/p>\n<p><a href=\"https:\/\/fr.venngage.com\/templates\/plans\/business?preview=61143eb5-1655-4c55-a3c8-1c216af71863\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"wp-image-54102 lazy-loaded aligncenter\" src=\"https:\/\/venngage-wordpress.s3.amazonaws.com\/uploads\/2021\/11\/Process-Improvement-Plan-Lean-Six-Sigma.png\" alt=\"process improvement plan\" width=\"700\" data-lazy-type=\"image\" data-src=\"https:\/\/venngage-wordpress.s3.amazonaws.com\/uploads\/2021\/11\/Process-Improvement-Plan-Lean-Six-Sigma.png\"><noscript><img decoding=\"async\" src=\"https:\/\/venngage-wordpress.s3.amazonaws.com\/uploads\/2021\/11\/Process-Improvement-Plan-Lean-Six-Sigma.png\" alt=\"process improvement plan\" class=\"wp-image-54102\" width=\"700\"><\/noscript><\/a><\/p>\n<p><center><a href=\"https:\/\/fr.venngage.com\/templates\/plans\/business?preview=61143eb5-1655-4c55-a3c8-1c216af71863\"><button class=\"btn-cta\"><b>CR\u00c9ER CE MOD\u00c8LE<\/b><\/button><\/a><\/center><\/p>\n<p><span style=\"font-weight: 400;\">&nbsp;<\/span><\/p>\n<p><a href=\"https:\/\/fr.venngage.com\/blog\/plan-amelioration-des-processus\/#toc\"><b>Retour \u00e0 la table des mati\u00e8res<\/b><\/a><\/p>\n<h2 id=\"examples\"><b>Exemples de plans d&#8217;am\u00e9lioration des processus<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Les plans d&#8217;am\u00e9lioration des processus sont utiles pour les organisations de tous types, et leur r\u00e9sultat peut inclure de simples instructions verbales. Mais la plupart des entreprises tirent profit de la cr\u00e9ation de graphiques, de pr\u00e9sentations et d&#8217;infographies pour communiquer divers aspects entourant le plan.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Consultez ces mod\u00e8les de plan d&#8217;am\u00e9lioration des processus qui pourraient aider votre organisation.<\/span><\/p>\n<h3><b>Exemples d&#8217;\u00e9laboration de plans d&#8217;am\u00e9lioration des processus<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">L&#8217;\u00e9laboration d&#8217;un plan d&#8217;am\u00e9lioration des processus est complexe, mais des outils visuels tels que les infographies peuvent aider votre \u00e9quipe \u00e0 comprendre les \u00e9tapes \u00e0 suivre.<\/span><\/p>\n<p><a href=\"https:\/\/fr.venngage.com\/templates\/infographics\/process?preview=b56cd9a0-a618-4872-a0d6-52598945afa3\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"wp-image-51185 lazy-loaded aligncenter\" src=\"https:\/\/venngage-wordpress.s3.amazonaws.com\/uploads\/2021\/09\/b56cd9a0-a618-4872-a0d6-52598945afa3.png\" alt=\"process improvement plan\" width=\"700\" data-lazy-type=\"image\" data-src=\"https:\/\/venngage-wordpress.s3.amazonaws.com\/uploads\/2021\/09\/b56cd9a0-a618-4872-a0d6-52598945afa3.png\"><noscript><img decoding=\"async\" src=\"https:\/\/venngage-wordpress.s3.amazonaws.com\/uploads\/2021\/09\/b56cd9a0-a618-4872-a0d6-52598945afa3.png\" alt=\"process improvement plan\" class=\"wp-image-51185\" width=\"700\"><\/noscript><\/a><\/p>\n<p><center><a href=\"https:\/\/fr.venngage.com\/templates\/infographics\/process?preview=b56cd9a0-a618-4872-a0d6-52598945afa3\"><button class=\"btn-cta\"><b>CR\u00c9ER CE MOD\u00c8LE<\/b><\/button><\/a><\/center><\/p>\n<p><span style=\"font-weight: 400;\">&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Aidez votre \u00e9quipe de direction et vos employ\u00e9s \u00e0 comprendre les \u00e9tapes du cycle planifier-faire-contr\u00f4ler-agir (PDCA) avec cette infographie. Adaptez-le \u00e0 vos besoins en soulignant les actions sp\u00e9cifiques qu&#8217;ils doivent entreprendre dans la section inf\u00e9rieure.<\/span><\/p>\n<p><a href=\"https:\/\/fr.venngage.com\/templates\/infographics\/process?preview=771a0086-6b9b-484f-866f-f95a2690e079\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"wp-image-51182 lazy-loaded aligncenter\" style=\"box-shadow: 0 1px 4px 0 rgb(0 0 0 \/ 10%), 0 0 6px 0 rgb(0 0 0 \/ 10%), 0 2px 2px -2px rgb(0 0 0 \/ 15%);\" src=\"https:\/\/venngage-wordpress.s3.amazonaws.com\/uploads\/2021\/09\/771a0086-6b9b-484f-866f-f95a2690e079.png\" alt=\"process improvement plan\" width=\"700\" data-lazy-type=\"image\" data-src=\"https:\/\/venngage-wordpress.s3.amazonaws.com\/uploads\/2021\/09\/771a0086-6b9b-484f-866f-f95a2690e079.png\"><noscript><img decoding=\"async\" src=\"https:\/\/venngage-wordpress.s3.amazonaws.com\/uploads\/2021\/09\/771a0086-6b9b-484f-866f-f95a2690e079.png\" alt=\"process improvement plan\" class=\"wp-image-51182\" width=\"700\" style=\"box-shadow: 0 1px 4px 0 rgb(0 0 0 \/ 10%), 0 0 6px 0 rgb(0 0 0 \/ 10%), 0 2px 2px -2px rgb(0 0 0 \/ 15%);\"><\/noscript><\/a><\/p>\n<p><center><a href=\"https:\/\/fr.venngage.com\/templates\/infographics\/process?preview=771a0086-6b9b-484f-866f-f95a2690e079\"><button class=\"btn-cta\"><b>CR\u00c9ER CE MOD\u00c8LE<\/b><\/button><\/a><\/center><\/p>\n<p><span style=\"font-weight: 400;\">&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Cette infographie sur le cycle PDCA est id\u00e9ale pour les entreprises qui mettent en \u0153uvre des plans d&#8217;am\u00e9lioration au sein de leur organisation.<\/span><\/p>\n<h3><b>Exemples de processus r\u00e9vis\u00e9s<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Une fois que vous avez adopt\u00e9 une nouvelle fa\u00e7on de faire, il est essentiel d&#8217;expliquer clairement le nouveau processus aux employ\u00e9s (et parfois aux clients). Les infographies sur le processus et la chronologie sont utiles, car elles permettent aux gens de visualiser les nouvelles \u00e9tapes.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Voici un exemple de plan d&#8217;am\u00e9lioration de processus pour r\u00e9viser le processus de support client, construit sur la base du concept PDCA :<\/span><\/p>\n<p><a href=\"https:\/\/fr.venngage.com\/templates\/plans\/business?preview=cc96c820-b773-4652-939d-05759ba407f8\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"wp-image-54107 lazy-loaded aligncenter\" src=\"https:\/\/venngage-wordpress.s3.amazonaws.com\/uploads\/2021\/11\/Process-Improvement-Plan-PDCA-Plan-Customer-Service.png\" alt=\"process improvement plan\" width=\"700\" data-lazy-type=\"image\" data-src=\"https:\/\/venngage-wordpress.s3.amazonaws.com\/uploads\/2021\/11\/Process-Improvement-Plan-PDCA-Plan-Customer-Service.png\"><noscript><img decoding=\"async\" src=\"https:\/\/venngage-wordpress.s3.amazonaws.com\/uploads\/2021\/11\/Process-Improvement-Plan-PDCA-Plan-Customer-Service.png\" alt=\"process improvement plan\" class=\"wp-image-54107\" width=\"700\"><\/noscript><\/a><\/p>\n<p><center><a href=\"https:\/\/fr.venngage.com\/templates\/plans\/business?preview=cc96c820-b773-4652-939d-05759ba407f8\"><button class=\"btn-cta\"><b>CR\u00c9ER CE MOD\u00c8LE<\/b><\/button><\/a><\/center><\/p>\n<p><span style=\"font-weight: 400;\">&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Personnalisez cette infographie sur le processus de gestion de projet pour le nouveau processus que vous et vos co\u00e9quipiers \u00eates en train de cr\u00e9er. Remplacez rapidement les ic\u00f4nes par celles qui s&#8217;appliquent \u00e0 votre entreprise et utilisez le <\/span><a href=\"https:\/\/fr.venngage.com\/blog\/my-brand-kit\/\"><span style=\"font-weight: 400;\">kit My Brand<\/span><\/a><span style=\"font-weight: 400;\"> pour vous assurer que le design est conforme \u00e0 votre identit\u00e9 visuelle.<\/span><\/p>\n<p><a href=\"https:\/\/fr.venngage.com\/templates\/infographics\/5-stages-for-managing-a-project-process-infographic-d78513db-84d2-4e59-845d-b978d8c24402\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"wp-image-51192 lazy-loaded aligncenter\" style=\"box-shadow: 0 1px 4px 0 rgb(0 0 0 \/ 10%), 0 0 6px 0 rgb(0 0 0 \/ 10%), 0 2px 2px -2px rgb(0 0 0 \/ 15%);\" src=\"https:\/\/venngage-wordpress.s3.amazonaws.com\/uploads\/2021\/09\/d78513db-84d2-4e59-845d-b978d8c24402.png\" alt=\"process improvement plan\" width=\"700\" data-lazy-type=\"image\" data-src=\"https:\/\/venngage-wordpress.s3.amazonaws.com\/uploads\/2021\/09\/d78513db-84d2-4e59-845d-b978d8c24402.png\"><noscript><img decoding=\"async\" src=\"https:\/\/venngage-wordpress.s3.amazonaws.com\/uploads\/2021\/09\/d78513db-84d2-4e59-845d-b978d8c24402.png\" alt=\"process improvement plan\" class=\"wp-image-51192\" width=\"700\" style=\"box-shadow: 0 1px 4px 0 rgb(0 0 0 \/ 10%), 0 0 6px 0 rgb(0 0 0 \/ 10%), 0 2px 2px -2px rgb(0 0 0 \/ 15%);\"><\/noscript><\/a><\/p>\n<p><center><a href=\"https:\/\/fr.venngage.com\/templates\/infographics\/5-stages-for-managing-a-project-process-infographic-d78513db-84d2-4e59-845d-b978d8c24402\"><button class=\"btn-cta\"><b>CR\u00c9ER CE MOD\u00c8LE<\/b><\/button><\/a><\/center><\/p>\n<p><span style=\"font-weight: 400;\">&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Utilisez cette infographie color\u00e9e pour un nouveau processus comportant plusieurs \u00e9tapes. Allongez ou raccourcissez l\u2019infographie selon les besoins pour couvrir toutes les \u00e9tapes de votre processus r\u00e9vis\u00e9. Vous pouvez \u00e9galement utiliser un mod\u00e8le comme celui-ci pour cr\u00e9er un plan d&#8217;action d&#8217;am\u00e9lioration du processus d\u00e8s le d\u00e9but de votre travail.<\/span><\/p>\n<p><a href=\"https:\/\/fr.venngage.com\/templates\/infographics\/manager-planning-guide-process-infographic-3fbebe03-45b0-4579-8411-3d8937b3ded0\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"wp-image-51179 lazy-loaded aligncenter\" style=\"box-shadow: 0 1px 4px 0 rgb(0 0 0 \/ 10%), 0 0 6px 0 rgb(0 0 0 \/ 10%), 0 2px 2px -2px rgb(0 0 0 \/ 15%);\" src=\"https:\/\/venngage-wordpress.s3.amazonaws.com\/uploads\/2021\/09\/3fbebe03-45b0-4579-8411-3d8937b3ded0.png\" alt=\"process improvement plan\" width=\"700\" data-lazy-type=\"image\" data-src=\"https:\/\/venngage-wordpress.s3.amazonaws.com\/uploads\/2021\/09\/3fbebe03-45b0-4579-8411-3d8937b3ded0.png\"><noscript><img decoding=\"async\" src=\"https:\/\/venngage-wordpress.s3.amazonaws.com\/uploads\/2021\/09\/3fbebe03-45b0-4579-8411-3d8937b3ded0.png\" alt=\"process improvement plan\" class=\"wp-image-51179\" width=\"700\" style=\"box-shadow: 0 1px 4px 0 rgb(0 0 0 \/ 10%), 0 0 6px 0 rgb(0 0 0 \/ 10%), 0 2px 2px -2px rgb(0 0 0 \/ 15%);\"><\/noscript><\/a><\/p>\n<p><center><a href=\"https:\/\/fr.venngage.com\/templates\/infographics\/manager-planning-guide-process-infographic-3fbebe03-45b0-4579-8411-3d8937b3ded0\"><button class=\"btn-cta\"><b>CR\u00c9ER CE MOD\u00c8LE<\/b><\/button><\/a><\/center><\/p>\n<p><span style=\"font-weight: 400;\">&nbsp;<\/span><\/p>\n<h3><b>Exemples de politiques r\u00e9vis\u00e9es<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Les plans de d\u00e9veloppement de processus peuvent facilement d\u00e9border sur une vari\u00e9t\u00e9 de domaines d&#8217;activit\u00e9, et il est souvent n\u00e9cessaire d&#8217;\u00e9laborer de nouvelles politiques et proc\u00e9dures sur la voie de votre nouveau processus. Les infographies et autres outils peuvent vous aider \u00e0 faire passer le message et \u00e0 documenter ces nouvelles politiques.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Si votre nouveau processus n\u00e9cessite l&#8217;ajout de documents qui doivent \u00eatre sign\u00e9s par un employ\u00e9 ou son superviseur, personnalisez cet infographique de proc\u00e9dure qui explique comment soumettre les demandes de remboursement de frais. Modifiez le titre, le contenu et les illustrations en fonction de vos besoins.<\/span><\/p>\n<p><a href=\"https:\/\/fr.venngage.com\/templates\/infographics\/simple-employee-expense-claim-process-infographic-template-f9a4ede5-4fcf-4531-80d0-a38f143bf36c\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"wp-image-51190 lazy-loaded aligncenter\" style=\"box-shadow: 0 1px 4px 0 rgb(0 0 0 \/ 10%), 0 0 6px 0 rgb(0 0 0 \/ 10%), 0 2px 2px -2px rgb(0 0 0 \/ 15%);\" src=\"https:\/\/venngage-wordpress.s3.amazonaws.com\/uploads\/2021\/09\/f9a4ede5-4fcf-4531-80d0-a38f143bf36c.png\" alt=\"process improvement plan\" width=\"700\" data-lazy-type=\"image\" data-src=\"https:\/\/venngage-wordpress.s3.amazonaws.com\/uploads\/2021\/09\/f9a4ede5-4fcf-4531-80d0-a38f143bf36c.png\"><noscript><img decoding=\"async\" src=\"https:\/\/venngage-wordpress.s3.amazonaws.com\/uploads\/2021\/09\/f9a4ede5-4fcf-4531-80d0-a38f143bf36c.png\" alt=\"process improvement plan\" class=\"wp-image-51190\" width=\"700\" style=\"box-shadow: 0 1px 4px 0 rgb(0 0 0 \/ 10%), 0 0 6px 0 rgb(0 0 0 \/ 10%), 0 2px 2px -2px rgb(0 0 0 \/ 15%);\"><\/noscript><\/a><\/p>\n<p><center><a href=\"https:\/\/fr.venngage.com\/templates\/infographics\/simple-employee-expense-claim-process-infographic-template-f9a4ede5-4fcf-4531-80d0-a38f143bf36c\"><button class=\"btn-cta\"><b>CR\u00c9ER CE MOD\u00c8LE<\/b><\/button><\/a><\/center><\/p>\n<p><span style=\"font-weight: 400;\">&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Votre plan d&#8217;am\u00e9lioration des processus a peut-\u00eatre r\u00e9v\u00e9l\u00e9 que personne dans votre organisation n&#8217;est pr\u00e9par\u00e9 \u00e0 une catastrophe ou \u00e0 une urgence. Le r\u00e9sultat de votre \u00e9quipe d&#8217;am\u00e9lioration des processus pourrait \u00eatre un plan de continuit\u00e9 des activit\u00e9s comme celui-ci.<\/span><\/p>\n<p><a href=\"https:\/\/fr.venngage.com\/templates\/infographics\/5-step-guide-business-plan-process-infographic-bd71b893-96f3-40f4-b0c4-28d834009ecd\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"wp-image-51186 lazy-loaded aligncenter\" style=\"box-shadow: 0 1px 4px 0 rgb(0 0 0 \/ 10%), 0 0 6px 0 rgb(0 0 0 \/ 10%), 0 2px 2px -2px rgb(0 0 0 \/ 15%);\" src=\"https:\/\/venngage-wordpress.s3.amazonaws.com\/uploads\/2021\/09\/bd71b893-96f3-40f4-b0c4-28d834009ecd.png\" alt=\"process improvement plan\" width=\"700\" data-lazy-type=\"image\" data-src=\"https:\/\/venngage-wordpress.s3.amazonaws.com\/uploads\/2021\/09\/bd71b893-96f3-40f4-b0c4-28d834009ecd.png\"><noscript><img decoding=\"async\" src=\"https:\/\/venngage-wordpress.s3.amazonaws.com\/uploads\/2021\/09\/bd71b893-96f3-40f4-b0c4-28d834009ecd.png\" alt=\"process improvement plan\" class=\"wp-image-51186\" width=\"700\" style=\"box-shadow: 0 1px 4px 0 rgb(0 0 0 \/ 10%), 0 0 6px 0 rgb(0 0 0 \/ 10%), 0 2px 2px -2px rgb(0 0 0 \/ 15%);\"><\/noscript><\/a><\/p>\n<p><center><a href=\"https:\/\/fr.venngage.com\/templates\/infographics\/5-step-guide-business-plan-process-infographic-bd71b893-96f3-40f4-b0c4-28d834009ecd\"><button class=\"btn-cta\"><b>CR\u00c9ER CE MOD\u00c8LE<\/b><\/button><\/a><\/center><\/p>\n<p><span style=\"font-weight: 400;\">&nbsp;<\/span><\/p>\n<h3><b>Exemples de d\u00e9veloppement du personnel<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Le succ\u00e8s de votre nouveau processus d\u00e9pendra enti\u00e8rement de la capacit\u00e9 de votre \u00e9quipe \u00e0 l&#8217;ex\u00e9cuter, et de nombreuses organisations constatent que l&#8217;une des principales raisons pour lesquelles leurs processus actuels ne fonctionnent pas est que les membres de l&#8217;\u00e9quipe manquent de certaines comp\u00e9tences. Ainsi, le d\u00e9veloppement des employ\u00e9s est souvent impliqu\u00e9 dans l&#8217;ex\u00e9cution d&#8217;un plan r\u00e9vis\u00e9.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Aidez les membres de l&#8217;\u00e9quipe \u00e0 visualiser les comp\u00e9tences qu&#8217;ils doivent d\u00e9velopper en travaillant avec eux pour cr\u00e9er une carte mentale comme celle-ci.<\/span><\/p>\n<p><a href=\"https:\/\/fr.venngage.com\/templates\/mind-maps\/career-plan-mind-map-565d5aa8-63d1-4feb-9bd8-4acbc83e2062\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"wp-image-54322 lazy-loaded aligncenter\" style=\"box-shadow: 0 1px 4px 0 rgb(0 0 0 \/ 10%), 0 0 6px 0 rgb(0 0 0 \/ 10%), 0 2px 2px -2px rgb(0 0 0 \/ 15%);\" src=\"https:\/\/venngage-wordpress.s3.amazonaws.com\/uploads\/2021\/11\/Process-Improvement-Plan-Career-Plan-Mind-Map-791x1024.png\" sizes=\"(max-width: 791px) 100vw, 791px\" srcset=\"https:\/\/venngage-wordpress.s3.amazonaws.com\/uploads\/2021\/11\/Process-Improvement-Plan-Career-Plan-Mind-Map-791x1024.png 791w, https:\/\/venngage-wordpress.s3.amazonaws.com\/uploads\/2021\/11\/Process-Improvement-Plan-Career-Plan-Mind-Map-232x300.png 232w, https:\/\/venngage-wordpress.s3.amazonaws.com\/uploads\/2021\/11\/Process-Improvement-Plan-Career-Plan-Mind-Map-768x994.png 768w, https:\/\/venngage-wordpress.s3.amazonaws.com\/uploads\/2021\/11\/Process-Improvement-Plan-Career-Plan-Mind-Map-730x945.png 730w, https:\/\/venngage-wordpress.s3.amazonaws.com\/uploads\/2021\/11\/Process-Improvement-Plan-Career-Plan-Mind-Map.png 816w\" alt=\"process improvement career plan mind map\" width=\"700\" data-lazy-type=\"image\" data-src=\"https:\/\/venngage-wordpress.s3.amazonaws.com\/uploads\/2021\/11\/Process-Improvement-Plan-Career-Plan-Mind-Map-791x1024.png\" data-srcset=\"\"><noscript><img decoding=\"async\" src=\"https:\/\/venngage-wordpress.s3.amazonaws.com\/uploads\/2021\/11\/Process-Improvement-Plan-Career-Plan-Mind-Map-791x1024.png\" alt=\"process improvement career plan mind map\" class=\"wp-image-54322\" width=\"700\" style=\"box-shadow: 0 1px 4px 0 rgb(0 0 0 \/ 10%), 0 0 6px 0 rgb(0 0 0 \/ 10%), 0 2px 2px -2px rgb(0 0 0 \/ 15%);\" srcset=\"https:\/\/venngage-wordpress.s3.amazonaws.com\/uploads\/2021\/11\/Process-Improvement-Plan-Career-Plan-Mind-Map-791x1024.png 791w, https:\/\/venngage-wordpress.s3.amazonaws.com\/uploads\/2021\/11\/Process-Improvement-Plan-Career-Plan-Mind-Map-232x300.png 232w, https:\/\/venngage-wordpress.s3.amazonaws.com\/uploads\/2021\/11\/Process-Improvement-Plan-Career-Plan-Mind-Map-768x994.png 768w, https:\/\/venngage-wordpress.s3.amazonaws.com\/uploads\/2021\/11\/Process-Improvement-Plan-Career-Plan-Mind-Map-730x945.png 730w, https:\/\/venngage-wordpress.s3.amazonaws.com\/uploads\/2021\/11\/Process-Improvement-Plan-Career-Plan-Mind-Map.png 816w\" sizes=\"(max-width: 791px) 100vw, 791px\"><\/noscript><\/a><\/p>\n<p><center><a href=\"https:\/\/fr.venngage.com\/templates\/mind-maps\/career-plan-mind-map-565d5aa8-63d1-4feb-9bd8-4acbc83e2062\"><button class=\"btn-cta\"><b>CR\u00c9ER CE MOD\u00c8LE<\/b><\/button><\/a><\/center><\/p>\n<p><span style=\"font-weight: 400;\">&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Personnalisez cette infographie sur la planification de carri\u00e8re pour les membres de votre \u00e9quipe lorsque vous travaillez avec eux pour les aider \u00e0 acqu\u00e9rir les comp\u00e9tences n\u00e9cessaires. Bien que cet exemple porte sur la planification de carri\u00e8re en g\u00e9n\u00e9ral, il est facile de le personnaliser en y ajoutant des \u00e9l\u00e9ments sp\u00e9cifiques \u00e0 vos employ\u00e9s.<\/span><\/p>\n<p><a href=\"https:\/\/fr.venngage.com\/templates\/infographics\/8-step-career-planning-process-infographic-619f4513-0e0e-4327-a0b9-3d445e6af35b\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"wp-image-51181 lazy-loaded aligncenter\" style=\"box-shadow: 0 1px 4px 0 rgb(0 0 0 \/ 10%), 0 0 6px 0 rgb(0 0 0 \/ 10%), 0 2px 2px -2px rgb(0 0 0 \/ 15%);\" src=\"https:\/\/venngage-wordpress.s3.amazonaws.com\/uploads\/2021\/09\/619f4513-0e0e-4327-a0b9-3d445e6af35b.png\" alt=\"process improvement plan\" width=\"700\" data-lazy-type=\"image\" data-src=\"https:\/\/venngage-wordpress.s3.amazonaws.com\/uploads\/2021\/09\/619f4513-0e0e-4327-a0b9-3d445e6af35b.png\"><noscript><img decoding=\"async\" src=\"https:\/\/venngage-wordpress.s3.amazonaws.com\/uploads\/2021\/09\/619f4513-0e0e-4327-a0b9-3d445e6af35b.png\" alt=\"process improvement plan\" class=\"wp-image-51181\" width=\"700\" style=\"box-shadow: 0 1px 4px 0 rgb(0 0 0 \/ 10%), 0 0 6px 0 rgb(0 0 0 \/ 10%), 0 2px 2px -2px rgb(0 0 0 \/ 15%);\"><\/noscript><\/a><\/p>\n<p><center><a href=\"https:\/\/fr.venngage.com\/templates\/infographics\/8-step-career-planning-process-infographic-619f4513-0e0e-4327-a0b9-3d445e6af35b\"><button class=\"btn-cta\"><b>CR\u00c9ER CE MOD\u00c8LE<\/b><\/button><\/a><\/center><\/p>\n<p><span style=\"font-weight: 400;\">&nbsp;<\/span><\/p>\n<h3><b>Exemples de gestion du changement<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Les \u00eatres humains sont par nature r\u00e9sistants au changement, et votre organisation peut trouver difficile la mise en \u0153uvre d&#8217;un nouveau processus. Ces <\/span><a href=\"https:\/\/fr.venngage.com\/blog\/plan-gestion-changement\/\"><span style=\"font-weight: 400;\">plans de gestion du changement<\/span><\/a><span style=\"font-weight: 400;\"> peuvent vous aider \u00e0 communiquer avec votre \u00e9quipe et \u00e0 la motiver.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Suivez les \u00e9tapes de cet infographique sur <\/span><a href=\"https:\/\/fr.venngage.com\/blog\/processus-gestion-changement\/\"><span style=\"font-weight: 400;\">le processus de gestion du changement<\/span><\/a><span style=\"font-weight: 400;\"> pour briser l&#8217;adh\u00e9sion obstin\u00e9e de votre \u00e9quipe \u00e0 des processus anciens et inefficaces.<\/span><\/p>\n<p><a href=\"https:\/\/fr.venngage.com\/templates\/infographics\/the-8-step-process-for-leading-change-infographic-f65fa4ec-7bbd-418a-bd00-9a580970fcaf\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"wp-image-51191 lazy-loaded aligncenter\" style=\"box-shadow: 0 1px 4px 0 rgb(0 0 0 \/ 10%), 0 0 6px 0 rgb(0 0 0 \/ 10%), 0 2px 2px -2px rgb(0 0 0 \/ 15%);\" src=\"https:\/\/venngage-wordpress.s3.amazonaws.com\/uploads\/2021\/09\/f65fa4ec-7bbd-418a-bd00-9a580970fcaf.png\" alt=\"process improvement plan\" width=\"700\" data-lazy-type=\"image\" data-src=\"https:\/\/venngage-wordpress.s3.amazonaws.com\/uploads\/2021\/09\/f65fa4ec-7bbd-418a-bd00-9a580970fcaf.png\"><noscript><img decoding=\"async\" src=\"https:\/\/venngage-wordpress.s3.amazonaws.com\/uploads\/2021\/09\/f65fa4ec-7bbd-418a-bd00-9a580970fcaf.png\" alt=\"process improvement plan\" class=\"wp-image-51191\" width=\"700\" style=\"box-shadow: 0 1px 4px 0 rgb(0 0 0 \/ 10%), 0 0 6px 0 rgb(0 0 0 \/ 10%), 0 2px 2px -2px rgb(0 0 0 \/ 15%);\"><\/noscript><\/a><\/p>\n<p><center><a href=\"https:\/\/fr.venngage.com\/templates\/infographics\/the-8-step-process-for-leading-change-infographic-f65fa4ec-7bbd-418a-bd00-9a580970fcaf\"><button class=\"btn-cta\"><b>CR\u00c9ER CE MOD\u00c8LE<\/b><\/button><\/a><\/center><\/p>\n<p><span style=\"font-weight: 400;\">&nbsp;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Mettez \u00e0 jour cette infographie sur le processus de planification pour aider votre \u00e9quipe \u00e0 se ranger du c\u00f4t\u00e9 du changement. Les employ\u00e9s qui ont l&#8217;impression de participer \u00e0 l&#8217;orientation de l&#8217;entreprise dans la bonne direction auront un fort sentiment d&#8217;appartenance \u00e0 l&#8217;ensemble de l&#8217;op\u00e9ration d&#8217;am\u00e9lioration des processus.<\/span><\/p>\n<p><a href=\"https:\/\/fr.venngage.com\/templates\/infographics\/colorful-planning-process-infographic-d1282b25-9609-46f9-9c7a-9d273174984f\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"wp-image-51188 lazy-loaded aligncenter\" src=\"https:\/\/venngage-wordpress.s3.amazonaws.com\/uploads\/2021\/09\/d1282b25-9609-46f9-9c7a-9d273174984f.png\" alt=\"process improvement plan\" width=\"700\" data-lazy-type=\"image\" data-src=\"https:\/\/venngage-wordpress.s3.amazonaws.com\/uploads\/2021\/09\/d1282b25-9609-46f9-9c7a-9d273174984f.png\"><noscript><img decoding=\"async\" src=\"https:\/\/venngage-wordpress.s3.amazonaws.com\/uploads\/2021\/09\/d1282b25-9609-46f9-9c7a-9d273174984f.png\" alt=\"process improvement plan\" class=\"wp-image-51188\" width=\"700\"><\/noscript><\/a><\/p>\n<p><center><a href=\"https:\/\/fr.venngage.com\/templates\/infographics\/colorful-planning-process-infographic-d1282b25-9609-46f9-9c7a-9d273174984f\"><button class=\"btn-cta\"><b>CR\u00c9ER CE MOD\u00c8LE<\/b><\/button><\/a><\/center><\/p>\n<p><span style=\"font-weight: 400;\">&nbsp;<\/span><\/p>\n<p><a href=\"https:\/\/fr.venngage.com\/blog\/plan-amelioration-des-processus\/#toc\"><b>Retour \u00e0 la table des mati\u00e8res<\/b><\/a><\/p>\n<h2 id=\"faq\"><b>Plan d&#8217;am\u00e9lioration des processus FAQ<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Vous avez d&#8217;autres questions sur la cr\u00e9ation d&#8217;un plan d&#8217;am\u00e9lioration des processus pour votre organisation ? Nous avons les r\u00e9ponses.<\/span><\/p>\n<h3><b>Comment proposer un plan d&#8217;am\u00e9lioration des processus ?<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">La communication est un \u00e9l\u00e9ment essentiel de l&#8217;am\u00e9lioration des processus. Si les gens ne savent pas ou ne comprennent pas pourquoi un changement est n\u00e9cessaire, il est peu probable qu&#8217;ils adoptent les nouveaux processus. Proposer un plan d&#8217;am\u00e9lioration des processus n\u00e9cessite une personne ou un petit groupe qui s&#8217;occupera de l&#8217;\u00e9laboration du plan du d\u00e9but \u00e0 la fin et qui pourra \u00eatre le porte-parole du plan dans toute l&#8217;organisation.<\/span><\/p>\n<h3><b>Quel est le contenu d&#8217;un plan d&#8217;am\u00e9lioration des processus ?<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">En g\u00e9n\u00e9ral, les plans d&#8217;am\u00e9lioration des processus doivent inclure une d\u00e9finition du processus, une explication de ses \u00e9tapes, une identification des faiblesses du processus, une proposition de nouveau processus et un m\u00e9canisme de suivi des \u00e9tapes r\u00e9vis\u00e9es.<\/span><\/p>\n<h3><b>Comment trouver les domaines d&#8217;am\u00e9lioration des processus ?<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Si vous saviez exactement pourquoi votre organisation n&#8217;est pas aussi performante, vous y rem\u00e9dieriez imm\u00e9diatement. Mais pour trouver des domaines d&#8217;am\u00e9lioration des processus, il faut rester \u00e0 l&#8217;\u00e9coute et observer l&#8217;organisation de mani\u00e8re objective. Les domaines courants d&#8217;am\u00e9lioration des processus sont les suivants : chevauchement des pouvoirs, d\u00e9lais constamment d\u00e9pass\u00e9s, contr\u00f4le de qualit\u00e9 m\u00e9diocre, probl\u00e8mes de s\u00e9curit\u00e9 physique, r\u00e9paration des erreurs plut\u00f4t que leur pr\u00e9vention, insatisfaction des employ\u00e9s et des clients et d\u00e9penses excessives.<\/span><\/p>\n<h2><b>En r\u00e9sum\u00e9 : les plans d&#8217;am\u00e9lioration des processus peuvent aider votre entreprise \u00e0 \u00eatre plus productive et \u00e0 \u00e9liminer les frustrations organisationnelles.<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Identifier les d\u00e9faillances de votre entreprise dans les processus utilis\u00e9s au sein de l&#8217;organisation n&#8217;est pas une t\u00e2che facile, car il faut examiner de mani\u00e8re impartiale comment vous pouvez \u00e9chouer. Mais les outils de communication visuelle tels que les infographies, les cartes mentales et les illustrations de processus peuvent aider \u00e0 communiquer les probl\u00e8mes \u00e0 votre \u00e9quipe et \u00e0 faire avancer tout le monde dans la bonne direction.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Vous souhaitez visualiser vos plans d&#8217;am\u00e9lioration de processus et obtenir l&#8217;adh\u00e9sion des parties prenantes ? Commencez par <\/span><a href=\"https:\/\/infograph.venngage.com\/register\"><span style=\"font-weight: 400;\">vous inscrire<\/span><\/a><span style=\"font-weight: 400;\"> \u00e0 un compte Venngage GRATUIT et choisissez un plan d&#8217;am\u00e9lioration de processus appropri\u00e9 \u00e0 personnaliser. Nos mod\u00e8les sont d&#8217;aspect professionnel, enti\u00e8rement personnalisables et tr\u00e8s faciles \u00e0 modifier, m\u00eame si vous n&#8217;avez pas d&#8217;exp\u00e9rience en conception.<\/span><\/p>\n<p><center><a href=\"https:\/\/infograph.venngage.com\/register\"><button class=\"btn-cta\"><b>COMMENCEZ \u00c0 CR\u00c9ER GRATUITEMENT<\/b><\/button><\/a><\/center><\/p>\n<p><span style=\"font-weight: 400;\">&nbsp;<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>L&#8217;objectif de toute entreprise est de commercialiser ses produits aussi efficacement que possible afin de maximiser ses b\u00e9n\u00e9fices. Mais souvent, les processus et proc\u00e9dures impliqu\u00e9s dans la production de ces biens et services ne sont pas aussi efficaces qu&#8217;ils pourraient l&#8217;\u00eatre. C&#8217;est pourquoi la mise en place d&#8217;un solide plan d&#8217;am\u00e9lioration des processus peut garantir [&hellip;]<\/p>\n","protected":false},"author":19,"featured_media":2531,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[10,15],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v17.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<meta name=\"description\" content=\"L&#039;avenir de votre entreprise d\u00e9pend du succ\u00e8s de vos processus. 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